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ABOUT THE TASTING TEA
  • QWhen is the right time to drink tea?

    AThe best time to drink tea mainly depends on the type of tea and personal habits. In the morning, black tea or pu-erh tea is suitable as it helps to refresh and awaken the mind. In the afternoon, green tea or oolong tea is ideal for relieving fatigue. Before bedtime, choosing low-caffeine herbal teas can help relax the mind, but it’s best to avoid strong or caffeinated teas.

  • QWould you like to drink hot or iced tea?

    ATraditionally, tea is best enjoyed hot as it fully releases its aroma and flavor, and is also more beneficial for the body’s absorption. However, iced tea is very popular during the hot summer months, offering a refreshing sensation. Just be mindful that iced tea may irritate the stomach, so those with sensitive digestive systems should consume it in moderation.

  • QCan I drink tea overnight?

    AIt is not recommended to drink overnight tea, as tea can oxidize and spoil after being left for a long time, especially tea with sugar, which is more likely to grow bacteria. However, if the tea is stored in a sealed container without added sugar, it may still be safe to drink within a short period, although its aroma and flavor will be diminished.

  • QWhat precautions should be taken when brewing tea?

    AWhen brewing tea, it's important to pay attention to the ratio of tea to water (about 1:50 is ideal). The water temperature depends on the type of tea, so avoid using water that is too hot to prevent damaging the leaves. Rinsing the tea refers to briefly steeping the leaves in hot water and then discarding it, which helps remove surface impurities and awaken the aroma. This is especially suitable for pu-erh and oolong teas. Additionally, never pour boiling water directly onto delicate tea leaves, as this can ruin their flavor.

ABOUT THE TEA LEAVES
  • QWhat are the benefits of tea to the body?

    ATea leaves are rich in active compounds such as polyphenols, caffeine, and amino acids, which help with antioxidant effects, metabolism, mental alertness, and relaxation. Among them, catechins in green tea help reduce fat absorption; oolong tea is particularly effective for promoting digestion; and black tea has a warming effect on the stomach. However, tea should be consumed in moderation, as excessive intake may cause stomach discomfort.

  • QWhat types of tea do you sell?

    AWe offer a variety of high-quality teas, including refreshing and sweet green tea, rich and full-bodied black tea, aromatic oolong tea, and pu-erh tea with deep aged flavors. Additionally, we have a selection of specialty herbal teas, such as rose tea and chrysanthemum tea, to satisfy different tea preferences.

  • QI want to buy tea from you, where can I buy it?

    AYou can purchase directly from our official website, or contact us at 04-8360080 or add our official Line account. We also welcome you to visit us and experience the aroma of our teas, with free tasting services available. Our professional tea masters will assist you in selecting the perfect tea for you.

  • QDo you have a physical store?

    AYes, we have a physical store, but it is usually not open to the public. If you would like to visit and experience or purchase our teas, we welcome you to make an appointment in advance. We will arrange for a dedicated staff member to assist you, offering tasting services and professional tea introductions to ensure you select the tea that best suits your needs. For more details, please contact customer service or refer to our website for appointment information.

  • QHow long can tea leaves be stored?

    AThe shelf life of tea varies depending on the type and storage method. Green tea is best consumed within six months to a year for optimal freshness. Black tea and oolong tea can be stored for 2 to 3 years, but they must be kept sealed. Pu-erh tea, being a post-fermented tea, improves in flavor with age if stored properly. It is recommended to store tea in a sealed, dry, cool, and odor-free environment, avoiding direct sunlight or high temperatures.

ABOUT THE TEA QUALITY
  • QHow to ensure the quality of tea leaves remains stable?

    AWe work with professional tea farmers, and our tea leaves undergo strict selection and quality testing from harvesting to processing. Our products comply with international food safety standards (such as ISO 22000 and HACCP), ensuring the stability and purity of quality in every batch.

  • QCan you provide tea that meets international export standards?

    AYes, our tea meets international food safety standards, and we can provide the necessary export documents and certifications to ensure smooth entry into international markets.

ABOUT ORDERING TEA
  • QIs there a discount for bulk tea purchases?

    AWe offer flexible tiered discounts for business customers, with larger orders receiving greater discounts. We are happy to assist you in calculating the most suitable plan to make your purchases more cost-effective.

  • QWhat is the delivery time for bulk orders?

    AStandard products are typically delivered within 7 to 14 days. If OEM customization or special packaging is involved, it will take about 30 days. We will confirm the timeline with you in advance to ensure on-time delivery.

  • QCan you provide samples for tasting?

    AOf course! We are happy to provide samples so you can ensure the quality and taste meet your needs before making a bulk purchase.

ABOUT OEM SERVICE
  • QCan you provide custom branding and packaging services?

    AYes, we offer OEM services and can design custom packaging according to your brand needs, including your company logo and personalized designs to help enhance your brand image.

  • QDo you offer tea gift boxes for businesses?

    AYes, we offer a variety of custom corporate gift boxes, perfect for client gifts or employee benefits. Our design team can assist you in creating exclusive brand gift boxes.

  • QCan you provide custom tea product development for tea shops?

    AYes! Our R&D team can develop innovative tea products based on your needs, whether it's custom flavors or unique formulas, all tailored to meet your brand positioning and market demands.

  • QCan you provide value-added services related to tea?

    AYes! We can assist with brand story design, tea culture event planning, and even provide marketing advice to help your brand stand out in the market.

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